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Frequently Asked Questions

Everything you need to know about InterpretReflect and the ECCI Model

ECCI was developed primarily with ASL interpreters, but the five domains apply broadly to any interpreting context involving emotional labor and cultural navigation. We're currently validating with spoken language interpreters and early results show strong relevance. The specific cultural content (Deaf/hearing dynamics) would adapt to other cultural pairs, but the core framework holds.

Final Thought

Interpreting is one of the most emotionally and culturally complex professions in existence.

For too long, we've treated that complexity as a personal challenge rather than a professional competency requiring systematic support.

ECCI changes that.

It treats emotional intelligence, cultural humility, and reflective practice as trainable skills—as important as linguistic accuracy and just as deserving of structured development.

The interpreters who thrive for 30-year careers aren't just talented. They've mastered the five domains of ECCI.

Now, for the first time, there's a framework to help every interpreter do the same.

Grounded in research. Validated with interpreters. Designed for the long game.

Welcome to the future of interpreter excellence.

Still have questions?

We're here to help. Reach out anytime.